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This report provides a first-time glimpse into valuable insights from a wide range of service professionals spanning multiple industries, while revealing industry insider secrets on how Best-in-Class companies proactively leverage smart remote services to increase profitability via cost control, customer retention and revenue creation.

IDC Analyst Dan Yachin evaluates NextNine Service Automation and the benefits of its use by Motorola Connected Homes

In this report entitled "The Evolution of Remote Product Service and the Emergence of Smart Services, Getting Smart about Service Revenues", Aberdeen Group Analyst Sumair Dutta benchmarks best-in-class companies and their approach to deploying smart services.

This article, published in the Harvard Business Review, lays out a simple four step plan to launch fee based value added services. See how leading companies have used these steps to reap rewards.

Read how BigBand Networks Brought High-Definition to Customer Service using NextNine

Read how Allscripts achieved support scalability by using NextNine

See how Comverse reduces downtime and delivers more efficient service with NextNine Service Automation service

NextNine enables airwide solutions to launch proactive managed services. Read this case study to see how

This datasheet provides an overview of NextNine Service Automation, its business benefits, key features and technology.

This datasheet describes how the NextNine Remote Service Plaform transforms business processes by integrating with CRM and ERP solutions.

See how NextNine enables you to ensure Return on Invenstment

This datasheet encapsulates how NextNine helps Telecom and Broadband vendors overcome their support challenges and the benefits NextNine delivers.

This datasheet encapsulates how NextNine helps Process Automation and Manufacturing Vendors overcome their support challenges and the benefits NextNine delivers.

System uptime and efficient support is imperative for vendors to the healthcare space. This document provides information on how NextNine enables these vendors to ensure compliance and uptime while increasing customer satisfaction and lowering costs

This datasheet provides an overview of the JumpStart package designed to enable new NextNine customers to derive value from the NextNine Service Automation platform within 60 days.

@import url(/css/editor.css); This datasheet provides an overview of the CARE Package - an annual service delivered by NextNine’s professional services team.