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IDC Analyst Dan Yachin evaluates NextNine Service Automation and the benefits of its use by Motorola Connected Homes
This article, published in the Harvard Business Review, lays out a simple four step plan to launch fee based value added services. See how leading companies have used these steps to reap rewards.
Join Keith Mellor, Chief Support Architect at Openwave, and discover best practices, lessons learned and results from Openwave's implementation of proactive support automation
Listen to support guru Phil Verghis and NextNine discuss Value Added Services. Learn how you can create and offer the kind of value added services that customers want!
NextNine enables airwide solutions to launch proactive managed services. Read this case study to see how
This datasheet provides an overview of NextNine Service Automation, its business benefits, key features and technology.
This datasheet describes how the NextNine Remote Service Plaform transforms business processes by integrating with CRM and ERP solutions.
System uptime and efficient support is imperative for vendors to the healthcare space. This document provides information on how NextNine enables these vendors to ensure compliance and uptime while increasing customer satisfaction and lowering costs
In this video John Nebergall, Senior VP Client Support at Allscripts, talks about the challenges Allscripts faced and how his team overcame them by using NextNine Service Automation to proactively discover and automate the resolution of problems.
The Economic Report, an educational TV show appearing on Fox News and CNN, features a segment on NextNine and its customer, process automation leader - Invensys.