NextNine Platform

NextNine Service Automation is a software platform for Remote Product Service (RPS). It is used by service organizations of some the world’s leading companies to remotely service and support their products at the customer site.

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Optimized for complex, business-critical products, the NextNine platform and the applications built on top of it, enable service organizations to quickly design and deploy “smart services” that help reduce service delivery cost, generate new service revenue streams and increase customer satisfaction.

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Click on the links below to learn more about the NextNine platform for remote service:

Learn more about the applications that are built on top of the NextNine platform >

NextNine is a global provider of support automation solutions. Its Virtual Support Engineer™ allows technology vendors to proactively monitor and service their products at the customer site and automate the discovery, diagnosis and resolution of problems before the customer is disrupted. Global leaders utilize NextNine’s platform to cost-effectively increase customer satisfaction, reduce support costs, secure service revenues and maximize system uptime.