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NextNine Launches New Company Blog

02 June, 2010

 

New Blog to Discuss All Things Remote Service

 

NEW YORK – NextNine, a global provider of remote product service solutions, today announced the launch of “At Your *Remote* Service”, its new company blog available at http://blog.nextnine.com.


“For almost a decade, we have worked with some of the world’s leading companies across different industries to develop successful remote service programs” said Nimrod Reichenberg, NextNine Vice President of Marketing and Business Development. “The purpose of this blog is to share our insights regarding all aspects of remote service, including program development, organizational buy-in, go-to-market strategies and customer adoption.”


“At your *Remote* Service” will feature a wide variety of posts – from thought leadership articles by NextNine executives to practical advice by NextNine practitioners. It will also include contributions by prominent industry experts. Everyone is welcome to join the conversation at http://blog.nextnine.com/


About NextNine
NextNine (www.NextNine.com) provides Remote Product Service solutions that enable manufacturers of business-critical systems to remotely service their products at the customer site. With remote service, organizations are able to proactively discover and diagnose problems using remote monitoring, ensure optimal system performance and gain valuable product usage insight. Global leaders including Motorola, GE Healthcare, ABB and Honeywell utilize NextNine’s platform to reduce support costs, drive new service revenues and increase customer satisfaction.

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NextNine is a global provider of support automation solutions. Its Virtual Support Engineer™ allows technology vendors to proactively monitor and service their products at the customer site and automate the discovery, diagnosis and resolution of problems before the customer is disrupted. Global leaders utilize NextNine’s platform to cost-effectively increase customer satisfaction, reduce support costs, secure service revenues and maximize system uptime.