NextNine Strengthens Executive Team to Support its Growing US Customer Base
NEW YORK – NextNine, a global provider of remote product service solutions, today announced that Alex Shapira has joined the company as VP US Operations.
Mr. Shapira brings over 20 years of experience in digital manufacturing, CAD/CAM, real-time production management and mission critical defense systems. As VP US Operations, Mr. Shapira will be responsible for the success of NextNine’s US customer base, from initial business and technical evaluations to full-scale deployment and beyond.
“Leading enterprises worldwide are acknowledging the value of remote product service. As we continue to grow and expand to new vertical markets, ensuring both new and existing customers realize the benefits of remote service is our first priority” said NextNine CEO and Chairman of the Board, Shmulik Aran. “Alex is an experienced executive with a proven track-record of building strong teams to achieve outstanding results. We are pleased to welcome him on board and strongly believe he will attain the same outstanding achievements for NextNine.”
“I’m thrilled and honored to join the NextNine executive team. As the Remote Product Service market reaches broader acceptance, multiple industries recognize the potential efficiencies and benefits of greater customer insight” said Alex Shapira. “NextNine is a thought leader in proactive customer support and in the integration of advanced customer connectivity with existing customer support workflows to generate new smart services.”
Prior to NextNine, Mr. Shapira was the CEO of Proficiency, Vice President of Production Management at UGS (currently Siemens PLM) and was part of the executive team at Tecnomatix as Executive Vice President of Product Operations and later General Manager of the Shop Floor Division.
Mr. Shapira holds a BSEE from the Technion in Israel, a M.Sc. in Computer Science from the Bar-Ilan University and an International Executive MBA from Kellogg-Recanati, Northwestern University of Chicago & Tel-Aviv University.
About NextNine
NextNine (www.NextNine.com) provides Remote Product Service solutions that enable manufacturers of business-critical systems to remotely service their products at the customer site. With remote service, organizations are able to proactively discover and diagnose problems using remote monitoring, ensure optimal system performance and gain valuable product usage insight. Global leaders including Motorola, GE Healthcare, ABB and Honeywell utilize NextNine’s platform to reduce support costs, drive new service revenues and increase customer satisfaction.