NextNine to Enhance Enterprise Applications with Real-Time Asset Information
NEW YORK, NY, TEL AVIV, ISRAEL, (November 2, 2009) – NextNine (www.NextNine.com), a global provider of Remote Product Service (RPS) solutions, today announced that it has joined the Oracle PartnerNetwork. NextNine is working with Oracle to deliver solutions that extend Oracle service applications and allow product manufactures to enhance business processes with real-time asset data.
NextNine Service Automation is the leading Remote Product Service (RPS) platform for business-critical systems. It is used by leading product vendors across several verticals including manufacturing, telecommunication and medical systems, for remote monitoring, troubleshooting and maintenance of assets at the customer site.
Remote Product Service can enhance and automate key business processes, including:
- Automatically triggering service requests based on real-time asset condition
- Supplying diagnostic information to expedite problem resolution
- Monitoring asset uptime to ensure service level agreement (SLA) compliance
- Streamlining consumable supply and spare parts distribution based on real-time information
- Updating inventory management systems with actual information collected from the customer site
- Identifying cross-sell and up-sell opportunities based on product usage patterns
- Effective tracking of “product-as-a-service” offerings
“As organizations develop more use cases for deriving value from remote service, integrating it with applications that manage business processes is key,” said Nimrod Reichenberg, NextNine’s Vice President of Marketing and Business Development. “We are delighted to work with Oracle and our joint customers to develop solutions that further streamline and enhance service delivery, and ultimately allow our customers to increase service profitability.”
About NextNine
NextNine provides Remote Product Service solutions that enable manufacturers of business-critical systems to remotely service their products at the customer site. With remote service, organizations are able to proactively discover and diagnose problems using remote monitoring, ensure optimal system performance and gain valuable product usage insight. Global leaders including Motorola, ABB and GE Healthcare utilize NextNine’s platform to reduce support costs, drive new service revenues and increase customer satisfaction.
For more information, please visit us at www.NextNine.com
About the Oracle PartnerNetwork
Oracle PartnerNetwork is a global business network of more than 22,000 companies that deliver innovative software solutions based on Oracle software. Through access to Oracle’s premier products, education, technical services, marketing and sales support, Oracle PartnerNetwork Specialized provides partners with the resources they need to be successful in today’s global economy. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle’s position as the world's largest business software company. Partners who are able to demonstrate superior product knowledge, technical expertise and a commitment to doing business with Oracle can apply to qualify for Specializations.
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