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NextNine Service Automation
NextNine Service Automation is a software platform for automated, proactive, remote support. Using patented Virtual Support Engineer™ technology, support processes are automated to monitor, diagnose and automatically heal problems arising in supported systems.
 
With NextNine Service Automation you can:
  Improve customer satisfaction
  Reduce support costs
  Earn higher service revenues
 
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Enabling the new breed of Support
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Getting customers to
pay for Services
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  IT Vendors Report Higher Service Levels, Pricing...
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SSPA Best Practices 2008
4 May 2008 - 6 May 2008
Santa Clara
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